Contact information

WE'RE HERE TO HELP

Have a question about your order, sizing, delivery, returns, or anything else?

Our team at THE ROSELLE is here to assist you.

Whether you need help choosing the right size or want an update on your order, simply get in touch with us and we'll be happy to help.

CUSTOMER SUPPORT

Email: [Customer Support Email]

Phone / WhatsApp: [Customer Support Number]

Customer Support Hours:
Monday – Saturday
[10:00 AM – 6:00 PM IST]

We aim to respond to all customer enquiries within 24–48 business hours.

ORDER SUPPORT

For questions regarding an existing order, please include your Order ID in your message.

Our team can assist you with:

  • Order status
  • Shipping & delivery
  • Tracking information
  • Size & fit assistance
  • Returns
  • Exchanges
  • Refunds
  • Damaged or incorrect products
  • Other order-related concerns

RETURNS & EXCHANGES

For return or exchange requests, please contact us within the applicable period mentioned in our Refund, Return & Exchange Policy.

Please keep your Order ID and product details ready so that we can process your request efficiently.

BUSINESS / COLLABORATIONS

For brand collaborations, partnerships, influencer enquiries, wholesale opportunities, or other business enquiries:

Email: [Business Email]

REGISTERED BUSINESS ADDRESS

THE ROSELLE
[Legal Business Name]
[Complete Registered Address]
[City, State, PIN Code]
India

IMPORTANT

THE ROSELLE will never ask you to share:

  • Your UPI PIN
  • ATM PIN
  • Card PIN
  • Internet banking password
  • OTP for making or receiving a refund

Please communicate with us only through our official contact channels.

STAY CONNECTED

Follow THE ROSELLE for new collections, styling inspiration, and brand updates.

Instagram: [Instagram Handle]

Website: [Website URL]

THE ROSELLE

Made for her. Designed to be remembered.